Return Policy

If you are not fully satisfied with your purchase, Bella Leigh will accept returns for all regular priced merchandise.
Request an RA # within 7 days of receipt of package, and the RA # must be written on the outside of the box being returned.
Full price merchandise only. Custom made, Special Orders, Discounted and Sale merchandise is Final Sale, and there will be no returns or exchanges.

Customer must request a return authorization (RA#) in writing through our e-mail address at Bellaleighjewelry@gmail.com
This is for purchases that meet our requirements as stated.
NO returns will be accepted without an RA#.
Be sure to provide the following on the e-mail request…
Name, Address, Order Number and Reason for Return
Returns and Exchanges are only accepted in their original condition, unworn, unaltered, tags attached, and in original packaging/pouches as was received.
To avoid any breakage, client must wrap the merchandise to be returned, with sufficient bubble wrap, so that the jewelry is not being bounced around during transit.
The original receipt should accompany the return if possible to expedite refunds.
Bella Leigh is not responsible for any shipments that are damaged or lost in transit.
If customer wants An Exchange, the same requirement above has to be approved before the exchange is approved.
Gift recipients are entitled to a merchandise credit if their item meets the above requirements.
Return shipping and insurance is the responsibility of the customer.
Shipping and insurance fees are non-refundable.
Please note, any sale items, special orders, discounted merchandise or custom orders, are FINAL SALE. No Exceptions!

Please allow 5-7 business days for the refund to be processed, once your item has been received at our office.
The credit used for the initial purchase will be refunded for the merchandise amount minus shipping charges. Shipping charges incurred are non-refundable.

We will try our best to accommodate a special order request, for a half pair of earrings.
Many manufacturers will help us, if the item is still in their stock, otherwise you may purchase another pair.

Once the order has been placed, it cannot be changed online.
If you change your mind or want to get another style, you will have to contact us immediately to inquire about any changes you may want to make to your order.

Customer Service is available Monday – Friday between 9AM – 5PM PST